You will meet and network with senior experts from leading carriers across South Africa, East Africa, West Africa, North Africa and the Middle East including SVPs, VPs, Directors, Managers and Specialists of:

  • Customer Loyalty
  • CRM
  • Customer Retention
  • Customer Satisfaction
  • Customer Service
  • Customer Advocacy
  • Customer insights
  • Call Centre Operations
  • Marketing
  • Customer Service and Sales
  • Customer Care
  • Customer Management
  • Customer Experience
  • Customer Strategy
  • Analytics