SPEAKERS

Jannet Atika-bnw

Jannet Atika

Director
Customer Operations
Safaricom

Sibusiso Nyasulu-bnw

Sibusiso Nyasulu

Customer Service Director
Airtel Malawi

john200X200_bnw

John Kondowe

Senior Manager
Total Quality Management
MTN SA

Bill Hearmon-bnw

Bill Hearmon

Chairman
4G African Broadband Forum

Natasha Abed-bnw

Natasha Abed

General Manager
Customer Care
MultiChoice SA

Nadeem Akhtar Awan-bnw

Nadeem Akhtar Awan

GM Consumer
PTCL

Ella Engelbrecht-bnw

Ella Engelbrecht

Executive
Customer Experience
Telkom

Charlene Van Zyl-bnw

Charlene Van Zyl

Managing Executive: CRM
Loyalty and Insights
Vodacom SA