SPEAKERS

Jannet Atika-bnw

Jannet Atika

Director
Customer Operations
Safaricom

Sibusiso Nyasulu-bnw

Sibusiso Nyasulu

Customer Service Director
Airtel Malawi

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John Kondowe

Senior Manager
Digital Command Centre

Nadeem Akhtar Awan-bnw

Nadeem Akhtar Awan

GM Consumer
PTCL

Natasha Abed-bnw

Natasha Abed

General Manager
Customer Care
MultiChoice SA

Ella Engelbrecht-bnw

Ella Engelbrecht

Executive
Customer Experience
Telkom

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Megan van der Hoven

Africa Advisory
PwC

Joven Pillay200X200

Joven Pillay

Customer Consulting Lead
PwC Advisory

Richard Chetty200X200

Richard Chetty

Director - Service
Samsung SA

Otis200X200

Otis Makahamadze

Chief Customer Experience Officer
Econet Wireless