At Genex Insights, we are Inspired by Insight!
We are market research professionals and insight technology specialists.
- Our value proposition is formulated through the unique combination of exceptional research expertise backed by award winning, home-grown technologies to help you gain valuable insight into your industry, markets, customers and stakeholders!
- We draw on our research expertise spanning over 15 years for the generation of market, customer and stakeholder insights through any and all research channels.
- This expertise, backed by some of the country’s most brilliant computer science minds, has spawned the engineering of our very own customer engagement platforms which afford our customers the ability to view and manage results in real time!
Genex Insights was born from the acquisition of two Market Research brands, previously known as TMS Research and Thirty by Thirty.
TMS Research was founded in 2004 and Thirty by Thirty in 2007. The brands began working together in 2010 and were officially consolidated in 2015.
We are truly unique in our ability to provide not just a full suite of market research and software services but also in our intellectual capital and ability to link research to strategic business outcomes.
For further information contact us:
Tel: +27 11 267 1400
Smoke Customer Care Solutions makes it easy for businesses to listen to their customers, measure employee performance, and turn data into actionable intelligence and profit growth.
From asking the right questions to analysing the results, we help put the customer at the heart of organisations across all industries. Smoke CCS’s survey software, Eyerys, enables customers to give feedback according to their preferences and priorities across all touch points, including IVR, email, web, call centre, in-store, mobile platforms etc.. Our customisable reporting dashboards and advisory services guide businesses in harnessing feedback data to deliver better products and services and optimise business processes.